FAQ

It depends on where you are! Orders are Orders processed within 1-3 business days (we're a small family-run business, so we appreciate your patience during busy seasons of the year). Typically, orders will will take 4-7 business days to arrive. Tracking information will be provided when your order has shipped.

Please contact us within 30 days of receiving your order and be sure to include your name, order number, and photos of the damage. Requests made after this timeframe cannot be processed.

We can accept returns for a refund, minus a $14.99 restocking fee, as long as items are sent back within 30 days of delivery. Please note that items marked as Final Sale are not eligible for return.

To start a return please contact us at hello@theperennialhomestead.com

Items returned without contacting us first will not be accepted.

A few important guidelines:

• Items must be unused and in their original packaging.
• Gift cards, pantry products, and perishable items (such as wreaths) cannot be returned.
• If an item is damaged, click here to send us a note and we'll resolve it quickly.
• We only accept returns for items shipped within the U.S. and do not support returns for orders forwarded by freight services.

Final Sale items cannot be returned or exchanged.

If you have any questions or concerns, or if you're returning a gift, please contact us—we're happy to help!

At this time, we only ship to addresses in the United States.

We are passionate about supporting small-scale farmers and artisans! All of the goods in our online shop and on our farm stand follow our sourcing standards to align with our core values of environmental sustainability, supporting small businesses and simplicity.

Have a small business that might fit in our shop? Please send us your recommendations to hello@theperennialhomestead.com

While we don't have a traditional storefront, we do have an honor system farm stand at our homestead in Omaha, Nebraska! You can find more information and directions here

We make “value-added” products from homegrown and farmer-sourced ingredients in a commercial kitchen located at our homestead, and we work with a variety of small-scale producers to source any high-quality ingredients that we don't produce on our farm.

We do our best to source from vendors that either make or grow their own products or source from ethical sources. We do our best to disclose the source of origin on each product listing.

You can contact us through our contact page! We will be happy to assist you.